Thank You for Being Our CustomersBy Holly Rennels · November 19, 2015
Countryside Appreciates Amish Furniture Buyers
At Countryside, we understand that purchasing authentic Amish furniture is not something our patrons take lightly. Researching the product, the company, and sometimes saving the money to acquire furniture of this quality takes time and patience. We are so pleased you have trusted Countryside to serve you in this capacity as we know trusting an online company is also no small matter.
We value our relationships with you and in a recent survey you, our customers, gave us incredible feedback. As we say "thank you" for another banner year, we want to also share your compliments and constructive criticism. Where appropriate, we will also share improvements we are making relative to your concerns. Thank you for your time and input. You are making us a better place to buy handcrafted Amish furniture.
50% of the responses indicated the quality of our furniture was the #1 reason for purchasing from Countryside.
"Your furniture is top quality and holds up very well."
"Your chairs are the best furniture in our house!"
"I love the custom table your made for us. The craftsmanship is superb."
"This is the most beautiful and wonderfully made furniture I've ever seen."
"Website experience that conveys quality. Your website is truly spectacular. I'm not entirely sure how you engineer it so well since I assume you are a smaller sized enterprise, but it is truly amazing."
"Very nice & helpful Web site. Thank you."
The Countryside Difference
"You were able to customize the piece I purchased to meet my needs."
"...there were parts of two different beds we liked, so a custom bed was created just how we wanted it to look..."
"we LOVE the desk you made for us and your service was SUPER!!!!!! The fact we could make it larger or smaller to fit the person using it was super."
"You fulfill all the qualities you list... Plus your staff is both knowledgable and polite and your furniture people skilled! Thank you!"
"I wanted a swivel counter height stool and my favorite style was not shown in a swivel. Your artisans were able to make the stool I wanted as a swivel!"
Countryside Amish Furniture Team
"Very satisfied with the table & chairs, the people who I was in contact with were very friendly & nice, & the two gentlemen who delivered, were also nice & friendly..."
"We really enjoyed working with you and your staff."
"...personnel were very helpful and dedicated to customer satisfaction."
"I love your company, it's products, people, it seems that you embrace the values of an ethical marketplace. So refreshing."
"Your people were incredibly helpful and very fast to respond. I would definitely do business with you again in the future."
Suggestions for Countryside
"Delivery costs too high."
***We heard you. Although we ship your entire purchase to anywhere in the country for a flat fee, we understand that delivery costs are a nuissance. We haven't been able to eliminate them, but we have reduced our flat rate to $150 which includes inside delivery and set up!
"...adding more country french appeal..."
***You are correct! We have added an entire French Country style which can be found here. More items are being added all the time. Thank you!
New to Countryside
We add new items on a daily basis. We are currently growing an outdoor line using recycled poly lumber. We have been able to accomplish FREE SHIPPING for outdoor furniture, as well.
We are so thankful for your business, your loyalty, and your feedback. Feel free to contact us any time to make a suggestion or ask a question. A number of our frequently asked questions are answered here in short form blogs.
We also offer an e-newsletter where we share product updates and recipes if you want to sign up at the bottom of our home page. Follow us on social media and feel free to share our blogs which we hope keep you informed and inspired.
Have a wonderful holiday season and thanks again for bringing our products into your homes and businesses.