Frequently Asked Questions

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General Information

How should I clean my solid wood furniture?

A Google search on cleaning your wood furniture returns over 562 MILLION conflicting recommendations; sometimes too much information makes decisions harder instead of easier. Please remember, your new furniture is long-lasting and has been hand-finished with a catalyzed varnish. Because of the way it was finished, it doesn't need to be polished or waxed regularly. It only needs simple consistent care.

Routine Cleaning
Your main goal of routine cleaning is to simply remove dust. Contrary to what your mother probably told you, based on what her mother told her, you do not need to clean your fine wood furniture with a cleaner weekly.

Dry dusting with a microfiber cloth is what you will do most of the time. A soft cotton cloth is good, but a microfiber cloth is the best choice. Ours are a professional grade cloth with 300 GSM (grams per square meter). Dust as often as you like with a clean, dry, soft cloth following the wood’s grain. For tougher spots, you can wipe it with a damp cloth. Be sure to use a gentle, diluted cleaner like our Tough and Tender, or even dish water. The key is to dry the table with a clean soft cloth; avoid using coarse scratchy cloths, or paper towels.

Microfiber cloths


Deep Cleaning (Once or Twice a Year)
To polish means to make the surface smooth and glossy. Polishes fill surface scratches to diffuse the light and make scratches less noticeable. But which polish is best to use? How often? Spray or liquid? Oils? Paste wax? For a deep clean, use a Silicone-free furniture polish only a few times a year. We recommend Plush Cabinet and Furniture Polish and Restorer.

 Plush Cabinet and Furniture Polish and Restorer

Plush dries free of any oily residue, resists fingerprints when dry, and doesn't alter the original sheen. Apply Plush to a microfiber cloth and then apply to the entire surface then wipe dry with another microfiber cloth. Again, try to follow the grain of the wood. It’s best to keep wood furniture away from direct sunlight, but it isn’t always practical. Similar to our Plush furniture polish, Oz polish also protects your furniture from harmful UV rays and gives it a subtle shine. Apply Oz to a microfiber cloth and then apply to the entire surface. Wipe dry with another microfiber cloth.

Oz Cream Polish

Glass Cleaning
Cleaning glass is always tricky. Some products break promises and leave streaks, and using newspapers to dry is effective but messy. We recommend using Heirloom Essentials Spotless Furniture and Glass Cleaner. It's a wonder product that can be used on both wood and glass. The biggest trick to using this product is unlocking the safety trigger before you spray. Simply spray and wipe clean with your microfiber glass cloth.

Spotless Glass Cleaner

All-Purpose Cleaning
We love Tough & Tender Concentrated Cleaner because it lives up to its name. It's tough: one 16 ounce bottle of concentrate will fill six, 16 ounce spray bottles; and it's tender: eco-friendly and powered by nature. Free of ammonia, chlorine and phosphate, it’s a cleaner you can trust. Tough & Tender is great for cleaning countertops, cabinets, walls, appliances, light fixtures, and even artificial plants. Plus, it has a fresh clean scent.

Tough and Tender All Purpose Cleaner

Simplify Cleaning
We'd love to help make your cleaning faster and easier. Carrying your cleaning supplies from room to room will be a breeze in our custom-built crate, and you can feel good about using the same professional strength, quality products that we use here in our showroom. To make your solid wood cleaning easier, we've gathered our favorite items into our Professional Heirloom Furniture Cleaning Kit.

Countryside's Professional Heirloom Furniture Care Kit